15720 Brixham Hill Ave. Suite 145 Charlotte, NC 28277
(980) 785-2968
(980) 785-2970

FAQs

Frequently Asked Questions

What kind of clients do you see?

We see boys and girls ages birth to adolescents.

Do you accept insurance?

We are out of network on all insurance. That doesn’t mean that your insurance won’t cover some of your expenses at Mental Health Peds. Call your insurance provider to find out what they do cover for psychological treatment or testing. We’d be happy to file for out of network benefits for you- you may receive some reimbursement for out of network benefits. In layman’s terms – you show up – you pay your bill – we file with your insurance – they send you a refund in whatever amount they cover.

What does out-of-network mean?

This means clinicians at Mental Health Peds do not have contracts with health insurance carriers. Most individuals have health plans with out-of-network benefits. This gives you the option to receive services from providers outside of your healthcare network with possible reimbursement for covered expenses. By opting to use an out-of-network provider, you could have a higher deductible and the amount of reimbursement could be lower, depending on the plan you have with your insurance carrier. Payment in full is due at the time of service. We will gladly submit claims on your behalf to your insurance carrier. Since you are paying for services in full, your insurance carrier will send the reimbursement to the policyholder. We strongly encourage you to contact your insurance carrier directly for information about your coverage.

Do I have to bring my child/adolescent to the first visit?

Yes, your child/adolescent must be present for the initial visit.